Friday, July 28, 2006

Past is catching up

Well its happening again.
It always happens in cycles (don't think too much) I am talking about when you start reconnecting with people from past, and it happens and happens and happens and then it stops again. Past two weeks had been very very hectic - parents meeting there friends from college (never met in last 30years plus); me meeting my old crush, friends, best friends etc. and all seem to come at once, one after another.

Makes me wonder!!!
Something more to think about - is our life pre-programmed???

Well, I am still very irritated at our Government controlling our surfing choices on the internet.

And yes, I think I should share this with all of you - Finally after 2 years (approx.) I think I am in LOVE or crush or I don't know. Well at least I am thinking about it, I thought it will never happen again in my life and I was happy about it. Though it is back, I now feel sad - I was happy to be not in love. Love brings so much pain.

Well that is it for today.

-Thinking Thinker

Wednesday, July 12, 2006

Bad Managers - Good Managers

Now that I had been working for 3 years and even tried my hand at setting up my own enterprise, here is my take on BAD MANAGERS. A manager can single handedly create a team that is 200% productive or a team that just piggy back on other teams. During these 3 years I had chance to come across managers from different walks of life and different parts of the world.

I came across managers who would walk into office and everybody is tense. Forcing, pushing everybody to work harder. This made the deadlines being met, but staff learning curve was flat and attrition very high.

Then there were managers, who were missed by the team - the rare breed. Managers who could brighten up the dullest moment with their high energy level and keen interest in their work. These managers were the best, among the managers I came across. Under them whole team functioned as a single unit rather than fragmented groups. Innovation and creativity was at its peak and all the deadlines were met and nobody was tense – everything flowed smoothly. Nobody left the team in last 5 years. Well these types of managers are difficult to find.

Some Dos:
1. Connect with your staff and understand if they need to be pushed or they are go-getters.
2. Do not stereotype and get involved in office gossip.
3. Keep your distance while connecting with the staff. Everybody should know that you are the
boss.
4. Set a career path for every employee and convey this to them.
5. Keep your team updated with latest information.
6. Accept inputs from the team.
7. Give chance to lead and innovate.
8. Lead by example and set new standards for benchmarking with own efforts. This will also
lead to respect and not FEAR.
9. Let go off the staff happily if they are looking for change. I can be 100% sure that in future
they will come back to the company if they had real good time working there.

Don'ts
1. Do not shout at your team members.

Well I will add to this list more things as and when I come across them.

-Thinking Thinker

Friday, July 07, 2006

Ok here is answer to all you peeps were looking for...

I noticed that I am getting lots of hits on my blog for - people searching for:

- What is LPO?
- What is KPO?
- LPO and KPOs in Gurgaon.

LPO = Legal Process Outsourcing
KPO = Knowledge Process Outsourcing

I will try to explain whatever I can with my limited knowledge.
KPO are on the higher end of BPOs, we have had in previous decade and still mushrooming everywhere. In KPO you can expect do some knowledge intensive work like Business Research, Market Research, Patents, Contract Drafting etc.

LPOs are a narrower branch of KPO concentrating mostly on outsourced legal work from USA where litigation costs are very high due to higher lawyer salaries. LPOs are soon going to see lots of expansion as more and more canadian law firms are also aiming to outsource their work

I am not going to go into in-depth details. But, certainly this industry is sunshine industry and is expanding rapidly. You can expect to shine pretty soon in these companies; and salaries are good in LPOs/KPOs. In LPOs however, they have so called flat-organisation structure, with very little or no hierarchy levels. Few LPO/KPO in Gurgaon and NCR area worth mentioning are:

1. EValueServe
2. Intellevate
3. Greenfield
4. Inductis (I beleive it will fall under KPO with analysis and management consulting work they
are doing)

There are few more coming up very soon. The names I have mentioned are the few big wigs in this segment. Also, beware of some BPOs projecting themselves as KPOs and attracting talent. I will post some more as I have collected lots of information on this segment. Go through the blog for more posts I made on KPOs and LPOs.

Till then all the best looking for your next job in KPOs.

Cheerios
Thinking Thinker

State of Democracy in India

Is India a true democracy?
Our country India is normally labeled as world largest democracy, but is it really a democracy?

Well, after watching current trends in the country I am not convinced. I am not convinced that I am in a democracy. It seems more like a communist state – where politicians, bureaucrats, people who have power and money rule; the way they feel like. They make, amend laws according to what they feel is right. Without paying heed to common man’s need. Well, these people are not answerable to anybody – for the records.

See the latest trend, medical students and doctors protesting for quota reservation and the new cause to get ramadoss back. But, is government paying any attention to them. No, government is just going to do what it feels like.

Demolition drive in Delhi – Government did what it felt like. It is not citizens fault that they built commercial complexes on residential lands. Its government fault to let it happen, let politicians get away with whatever way they wanted to use land, not providing enough commercial zones to meet the needs of a growing city.

I feel on issues like quota etc there should be referendum where people can vote – and voice there opinion. There n number of issues on which you can go and on and there is nobody to listen to them and resolve them.

When Politicians/Government officials are not answerable to public, can we really call India a Democracy?

Democracy means – Transparency and Accountability.

I feel I have no voice in my own country – as my opinion does not matter.